• When placing your order with our dispatcher, please quote your account ID, company name and telephone number.
  • We require a minimum of one hour notice prior to pick-up when reserving your limousine, and one hour notice in the event of a cancellation. Generally we try to remain as flexible as possible regarding bookings and try our best to accommodate ASAP orders with cars in the vicinity.
  • A “no show “or “cancellation” charge may be assessed if less than one hour notice is provided prior to pick-up location. Cancellation charge of $40.00 will apply.
  • Any 407 ETR charges will be billed to the account.
  • A 10 minutes grace period is provided on none airport pick-ups. After the grace period, waiting time will be charged at a rate of $16.00 for each quarter hour. Any stops will be charged extra on airports transfers. The hourly rate within Toronto is $64.00.
  • All airport pick-ups for incoming flights must be pre-arranged through our Reservation & Dispatch office, to allow our dispatch to monitor the arrival time of your flight. A Pre-Arrange Airport fee will be charged for all airport pickups at the rate of $15.00 for (Sedan,VAN & SUV), $27.00 for (Stretch). Procedures for airport pick-ups must be known to the passenger using the limousine, prior to arrival at Pearson International Airport. Please proceed to commissionaire at designated pre-arranged pick-up point.
  • If you have any difficulties at the airport, or if you have been told by the Commissionaire that there is no car registered under your name, it is your responsibility to call our dispatch office at 1-800-263-8996 at any time and we will assist you. Otherwise a $40.00 “NO SHOW“ will be charged for a sedan and $60.00 for a Stretch & SUV.
  • Our special meet and greet service is $40.00 per sign or per hour.
  • 4% administration charge, automatic 15% gratuity will be applied to all charges.
  • Payments in full of all invoices are due upon receipt. Invoicing is done once a month at or near the beginning of the month.
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